Terms and Conditions

 - Hermoso Luxury Suites

Your reservation is guaranteed until the day of arrival. After that time, it will no longer be guaranteed and the room may be reassigned. We will charge your credit card within 2 days after we have confirmed your reservation.

The hotel has the right to cancel your reservation if we do not receive the Pre-Payment Deposit. We will send you a cancellation confirmation via email immediately after cancelling your booking.

• We believe the children are our future, but you still have to be 18 years old and present to book a room
• A valid photo ID is required upon check-in
• All requests to reserve a room must include the first and last name of all adults occupying the room and a valid credit card for a guarantee of arrival
• Our room rates are always awesome, and they are subject to change.
• Group trips are fun! When booking, keep maximum occupancy rules in mind- two people max for rooms with a single bed (Queen or King) and four people max for rooms with multiple beds. Got babies? We’ve got pack-and-play and cribs available upon request, subject to availability.

Please carefully read our cancellation policy.
Rarely can we make any exceptions to this.
Our receptionists are instructed to follow this policy and rules.